Support
Need a hand with the mobile app or the coach dashboard? Start here.
Contact Us
The fastest way to reach us is by email: oliverniga@gmail.com.
Typical response time: 1–2 business days.
Troubleshooting (Quick Checks)
- Can’t log in? Make sure you’re using the email invited by your coach. Reset your password from the sign-in page if needed.
- Didn’t receive an email? Check spam/junk and add oliverniga@gmail.com to your safe senders.
- Photos won’t upload? Ensure the app has camera/photos permission, you have a stable connection, and there’s storage space available. Large images are compressed automatically.
- App looks out of date? Pull-to-refresh inside the page, or fully close and reopen the app.
Report a Bug
When you email us, including the details below helps us fix it fast:
- Steps to reproduce (what you tapped/entered).
- Expected vs. actual result.
- Device and OS (e.g., iPhone 14 / iOS 17.5).
- App version (from Settings → About, if available).
- Screenshots or screen recording if possible.
Data Requests (Export or Delete)
You can export your data or request deletion at any time. Send a request to oliverniga@gmail.com from the email tied to your account. We’ll verify your identity and process your request as described in our Privacy Policy.
Coach Onboarding / Invites
- Coaches can invite clients from the dashboard (Clients → Add Client).
- Clients must click the invite link and set a password to complete setup before signing in to the mobile app.
Feature Requests
We love feedback. Email ideas or workflow improvements to oliverniga@gmail.com.