Support

Need a hand with the mobile app or the coach dashboard? Start here.

Contact Us

The fastest way to reach us is by email: oliverniga@gmail.com.

Typical response time: 1–2 business days.

Troubleshooting (Quick Checks)

  • Can’t log in? Make sure you’re using the email invited by your coach. Reset your password from the sign-in page if needed.
  • Didn’t receive an email? Check spam/junk and add oliverniga@gmail.com to your safe senders.
  • Photos won’t upload? Ensure the app has camera/photos permission, you have a stable connection, and there’s storage space available. Large images are compressed automatically.
  • App looks out of date? Pull-to-refresh inside the page, or fully close and reopen the app.

Report a Bug

When you email us, including the details below helps us fix it fast:

  • Steps to reproduce (what you tapped/entered).
  • Expected vs. actual result.
  • Device and OS (e.g., iPhone 14 / iOS 17.5).
  • App version (from Settings → About, if available).
  • Screenshots or screen recording if possible.

Data Requests (Export or Delete)

You can export your data or request deletion at any time. Send a request to oliverniga@gmail.com from the email tied to your account. We’ll verify your identity and process your request as described in our Privacy Policy.

Coach Onboarding / Invites

  • Coaches can invite clients from the dashboard (Clients → Add Client).
  • Clients must click the invite link and set a password to complete setup before signing in to the mobile app.

Feature Requests

We love feedback. Email ideas or workflow improvements to oliverniga@gmail.com.